We all have a small part of who we are, regardless of how large or small. This doesn’t change the fact that our business is a small part of who we are. There are many other small businesses out there and they represent many more people than we can imagine. We are all, in a sense, small business owners.
Yes, but it takes a lot of time, money, and effort to run a successful business. With small businesses you need to spend time managing others, and you need to spend money on marketing yourself and your business. One of the first things you need to do is to build a personal brand. This starts with identifying yourself in a unique way and then building trust with your customers.
We have a lot of business owners in the game. They are all part of the same “business”, and most of them have a unique way of interacting with customers. Some are in front of a computer, some are on the phone, others are on their computer, others are hanging out in the cafeteria, etc. They all have a unique way of being and interacting with their customers. To build a personal brand, you have to be able to articulate yourself in a unique way.
The way you interact with your customers is also unique. It can take a lot of work from designers and marketers to come up with a unique way to communicate to your customer, which can be both annoying and off-putting. But if you’re willing to try and make it unique, it will pay off in the end.
If your customers are unique and engaging, they will keep coming back for you. If they don’t, youll be left with a small but loyal following.
This is exactly how I feel about customer support. Ive worked in the field for years, and Ive never been more impressed with my customers, or more annoyed by their lack of understanding, than I am now.
The problem is that customers expect you to be cool, knowledgeable, and courteous to them. I find that customers often are the only reason I bother to respond to customer support requests.
I wish that small business support was just about being nice, caring people. Unfortunately, it is not. It’s about keeping up a good appearance. It’s about keeping up a good appearance or being nice to customers who need it. It’s about being nice to customers who need it. It’s about being nice to customers who need it. It’s about being nice to customers who need it.
Customers are important because they bring the support staff back to the office. They are the ones who answer questions, they are the ones who care about you and what you are trying to accomplish. But they are also the ones who complain. They are the ones who take out their frustration on their coworkers and tell them what a terrible customer support staff they have. In fact, they may be the ones that complain the most.
The problem is that customers don’t always want to be nice to customers. They don’t want to get their hopes up and see that they can help them out. They want to see that they are valued and that they have a reason to work for them. They want to know that their business is needed. They don’t want to see their customers have to call their business to say they are ok.